Credentialing

How we verify who belongs.

A staged, honest credentialing approach — built around what we can actually verify today, and expanding country by country as our legal picture becomes clear.

No client is ever matched with a professional whose licence and identity we have not verified at source. Everything else is staged.

i.
— our launch approach

Two phases, clearly marked.

IMHC is new. We have chosen not to launch with claims we cannot yet fulfil. Credentialing begins narrow, on legal ground we are confident in, and expands as our legal and clinical infrastructure matures.

Phase one · now
Austria-licensed professionals
  • Psychotherapeut:in (BMSGPK registration)
  • Klinische:r Psycholog:in
  • Gesundheitspsycholog:in
  • Facharzt:ärztin für Psychiatrie
  • All verified with the Austrian issuing body
ii.
— how we verify, today

What happens during phase one.

For Austria-licensed professionals applying now, the intake runs through the following steps. Each one is a hurdle — applicants are declined at every stage, not only the last.

01
Application & document submission
A short online survey, plus licence certificate, registration number, and professional liability cover. Submitted directly by the applicant.
02
Licence verification at source
We verify licensure directly with the Austrian issuing authority — never through the applicant's copy alone. If the issuing body cannot confirm active, in-good-standing registration, the application does not proceed.
03
Clinical interview with the founder
A one-hour interview covering case formulation, ethical reasoning, supervision practice, and the applicant's own reflective capacity. In phase one this is conducted by Tatiana von Hanau. As the network grows, a small review panel takes over.
04
Language confirmation
Each language you wish to work in clinically is discussed in the interview. We do not list professionals as fluent in languages they have only studied academically. The language of the person's inner life matters for this work.
iii.
— what we don't claim

Things we have not built yet.

Other credentialing pages describe mature processes. Ours does not, because ours is new. We are deliberately listing here the things we have not yet built, so you know exactly what to expect.

No automated sanctions-register monitoring. Currently, licence standing is checked at intake and re-checked annually. We intend to add ongoing cross-checks, but have not yet.

No multi-country credentialing matrix. We have not yet mapped telehealth regulation across EU/EEA, UK, and Switzerland. This work is ongoing with legal counsel during phase one.

No panel review. In phase one, the founder reviews every application personally. A small clinical review panel will be convened as the network grows to a size that requires it.

iv.
— common questions

Frequently asked.

I'm licensed outside Austria. Why can't I apply now?

Because we are not yet in a position to verify your credentials or confirm the cross-border rules that would govern your practice through IMHC. We would rather tell you honestly that we are not ready than take your application and leave it in limbo. Join the waitlist — you will be the first to know when your country is in scope.

Is there a timeline for phase two?

We have not set dates publicly because we do not want to promise what we cannot yet plan. We expect the first non-Austrian countries to open within the first year of operation. Waitlist members will be told a concrete timeline as soon as each country is in scope.

Does the waitlist require documents?

No. The waitlist collects only name, email, country of licence, current country of residence, profession, year qualified, and languages. No licence certificates, no CVs, no identity documents. Those are requested only when we are ready to properly evaluate your application.

Who reviews applications in phase one?

Every phase-one application is reviewed personally by the founder, Tatiana von Hanau, together with the applicant's clinical interview. As the network grows, a review panel of senior clinicians will be convened. Every approval — and every rejection — is a human decision, recorded with reasoning.

What happens if a professional's licence is later sanctioned?

They are removed from the active network immediately, and any existing clients are notified and offered help finding an alternative professional. Licence standing is re-checked annually at minimum; we intend to add more frequent automated monitoring during phase two.

As a client, can I see a professional's credentials before I book?

Yes. Each professional's profile lists their highest relevant qualification, their licensing authority and registration number, their working languages with the mother tongue marked, and their areas of specialisation. If you want to see the underlying certificate, we share what the professional has consented to share.

Ready to join?

Two paths, depending on where your licence is from.

See the two paths → Ask a question first